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Why I Only Do Initial Consultations With the Potential Client

From time to time, an adult child, relative, or friend reaches out to schedule a consultation about estate planning for someone else.

I understand the intention. However, I do not conduct initial consultations with anyone other than the person who may become the client.

The Consultation Is About Fit and Direction

The initial consultation is how I determine whether I can and should take on the representation.

That requires a direct conversation with the potential client to understand their goals and confirm that we are a good fit to work together. It also ensures I am hearing their wishes directly, rather than a filtered or secondhand version.

Competence and Independent Decision-Making

Part of the initial consultation is confirming that the potential client:

  • understands what is being discussed, and
  • is making their own decisions about their estate plan.

I need to hear directly from them to ensure I am being asked to implement their wishes—not someone else’s.

Legal and Ethical Requirements

There are also legal and ethical rules that govern how I practice.

At the outset, I am required to:

  • clearly identify who the client is,
  • evaluate whether there are any conflicts of interest, and
  • maintain appropriate confidentiality.

Those obligations depend on direct communication with the potential client. They cannot be satisfied through a third party.

Efficiency

As a practical matter, meeting with someone other than the decision-maker almost always results in repeating the same conversation later, with a higher risk of miscommunication.

The Bottom Line

If someone is considering estate planning, the first step is a consultation with that person directly.

Family members are welcome to help coordinate, but the consultation itself must be with the potential client.

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TESTIMONIALS

We’ve been putting off getting our Trust, Living Will, Advanced Care directives, etc. in place due to the daunting and overwhelming amount of information out there. We did our basic homework and quickly realized that every attorney handles the process differently (i.e. questionnaires, information gathering, fees, etc).

After a one-hour consultation with Marina, we quickly understood what we needed to know about what we specifically needed to put in place and if we hired her exactly what would happen next to get that done. We also understood from that session exactly what her fees would be for her services which was very nice.

We had one follow-up information gathering call, one set of homework to make decisions and gather final information for those decisions, and one final meeting to sign all the paperwork. The process was simple, easy to follow, and completed much faster than we expected. Marina was very easy to work with and answered all of our questions promptly. She was also very flexible and accommodating in regards to scheduling meetings with us based on our schedules.

We would definitely recommend Marina for Estate Planning services and will gladly engage her in the future for any additional services that we may need.

– Samata P., Sunnyvale CA


I procrastinated about setting up a living will for years. After speaking with Ms. Modlin I realized how important it is for everyone to have one – especially someone with children (or in my case, one child). I was embarrassed at how little I knew about the legal process but she explained everything to me. She was very patient with me and my lack of organization.

I have referred a few others to her and they have all been pleased with her services as well.  Marina is a true professional who is passionate about her work, I highly recommend her!

– Vicki A., San Jose, CA


I had an Estate to settle in California: living in Canada, this was not a simple matter dealing with cross border attorneys, laws, rules and regulations. I didn’t know where to turn. I had a few names recommended to me, one of which was Marina’s.

Mine was not a simple matter, yet, after speaking on the phone and getting the details, she went out of her way to inquire and find out the information for me. She got back to me in a prompt manner as she promised (i deal with many attorneys in my business and trust me, this is more of an exception that a rule when they return your call or do anything promptly).

Marina knew that she the hours she spent researching may not necessarily lead to getting an account, yet she has invested herself in getting the answers for me (and I appreciated that she didn’t just make things up). She was courteous, professional, and honest and prompt…What more can anyone ask for from a professional.

If you are shopping around for a professional in this field, i can tell you this: you can’t go wrong with Marina

– Vlad B., Toronto, Canada

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